According to the most recent census, nearly one in five Hispanic Americans over the age of 65 have no health insurance, a troubling statistic that a Miami-based company called HolaDoctor is working hard to address.
HolaDoctor was founded in 1999 with a mission is to improve the health and wellness of multicultural populations in the United States and has since become the nation’s largest Hispanic health digital destination through its website HolaDoctor.com. In 2015, Hola- Doctor launched its health insurance brokerage operation, providing the Hispanic audience in the United States and several Latin Ameri- can countries with health insurance options at affordable prices.
In 2017, Pan American Life Insurance Group, a 110 year-old company, acquired HolaDoctor and brought aboard a remarkable young visionary named Ariel Dominguez. By combining its proprietary technology including artificial intelligence, a culturally tailored outreach program and affordable health insurance products, Dominguez and his well-trained staff have developed an online platform to provide low-cost health care for underserved Hispanics in the U.S.
“Very simply, HolaDoctor is a concierge service providing easy-to-understand and affordable healthcare options for Hispanics,” explains Dominguez. “There is so much information out there and it’s often confusing. After one 45-minute telephone call, HolaDoctor representatives can provide the best and most affordable health care options for a family or individual.”
HolaDoctor’s wholly owned subsidiary, HolaInsurance, is the brokerage division, providing enrollment services to members in any of the major providers, including Blue Cross, Blue Shield, Humana, Aetna, United Healthcare, among many others.
Dominguez explains that HolaDoctor’s Medicare Department caters to people 65 and older, while those under 65 are offered products from a wide range of health insurance carriers. A family of four can enroll in the company’s HolaGuard insurance program for as little as $20 per month, which provides up to $25,000 in general medical coverage and up to $50,000 in case of an accident or emergency. “HolaGuard is the perfect option for low-wage earners and undocumented immigrants. No Social Security number is required and it takes just minutes to enroll,” he says.
HolaDoctor’s highly trained agents are licensed to sell in almost every state in the U.S. and include native speakers of many different Latin American countries to ensure every message is always on point. On top of the many health and wellness services provided by HolaDoctor, the company also has a separate division dedicated to technology development, a translation and cultural adaptation division, editors, web producers, multimedia journalists, and video and animation specialists focused on health and wellness, all of whom are well-versed in the U.S. market.
“HolaDoctor has experienced rocket growth and we expect to enroll millions of Hispanics within the next three years. We didn’t furlough a single employee due to the pandemic, but instead have been hiring in droves. We try to promote from within and take very good care of our team.”